faq

Frequently asked questions

When will my order ship?


All orders ship within 24 to 72 hours from the time of your order confirmation.




What are my shipping options?


Free shipping is available for all domestic orders. For all international orders, shipping rates and estimated delivery timings are available on checkout page.




How do i track my order ?


You will receive the email with Tracking details as soon as your order is shipped. Incase you have not received it, please contact us with your order number, billing name.




How long will it take for my order to arrive, once it ships?


All domestic orders usually deliveres within 3-5 business days. All international orders deliveres within 5-7 business days, however it depends on your location. You may also required to pay any customs duties and/or relevant taxes imposed by the destination authorities.




Care instructions for glassware


All our glassware are hand screen printed with safe and highest quality of ink. We recommend hand washing them in order to preserve the beauty and longevity of these glasses.
*Please note that slight variations in form and finish are expected and add to the individuality of each piece




Custom and Personalizations


We can personalize glasses with names, dates or graphics of your choice in large quantities. Sorry we cannot do it for smaller quanitites.




Returns & Cancellations


We stand behind our work and if you are not satisfied with your purchase please email hello@taproomglassses.com so that we can make it right for you. Please note buyer is responsible for the return shipping cost. All sales are final, we don't accept cancellations but please contact us if you have any problems with your order.